Privacy Policy

Thank you for visiting the website of VirtualBrain Software AI LLC (hereinafter referred to as “we,” “us,” or “the Company”). We respect your privacy and are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information. Please read it carefully.

  1. Information Collection
    We may collect various information in connection with your use of this website, including but not limited to:
    Personal Information: such as your name, email address, mailing address, phone number, and payment information, which you provide when you register for an account, place an order, or contact us.
    Non-Personal Information: such as website visit data, including your IP address, browser type, device information, and the date and time of your visit.
  2. Use of Information
    The information we collect may be used for the following purposes:
    Processing and managing your orders.
    Communicating with you and providing customer support.
    Improving our products and services and understanding customer needs and preferences.
    Sending information about our products, services, and promotions (you can opt out of receiving these communications).
    Ensuring the security and functionality of the website.
  3. Sharing of Information
    We promise not to sell or rent your personal information to third parties. Your information may be shared in the following circumstances:
    Service Providers: We may share your information with third-party partners who provide services (such as payment processors, logistics, and marketing services) to facilitate the provision of these services.
    Legal Compliance: We may disclose your information where required by law to comply with legal process or governmental requests.
  4. Information Protection
    We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no information transmission over the internet can be guaranteed to be completely secure, so we encourage you to take appropriate precautions.
  5. Your Rights
    You have the right to access, modify, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the contact information provided below.
  6. Cookie Policy
    Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that help us recognize your browser and remember your preferences. You can choose to disable cookies in your browser, but this may affect your experience on our website.
  7. Updates to this Privacy Policy
    We may update this Privacy Policy from time to time. We will post any changes on our website and encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Thank you for choosing VirtualBrain Software AI LLC. We are committed to protecting your privacy and providing excellent service.